TY - BOOK AU - Vaupel, Ronald AU - Krüger, Andreas AU - Schmolke, Gernot TI - Customer-focused management by projects SN - 9780333920503 SN - 200132691 U1 - 658.404 VAU PY - 2000/// CY - Basingstoke, Hampshire PB - Macmillan KW - Customer relations KW - Project management N1 - Includes bibliographical references (p. 316-320) and index ER -