Kamin, Maxine <br/><br/>
Customer service training 
Maxine Kamin 
 - Amsterdam  Elsevier  2006 
 - xv, 204 p. : ill. ; 28 cm 
<br/><br/> Includes bibliographical references 
<br/><br/><label>ISBN: </label>9780750663632 
<br/><br/><label>ISSN: </label>2006923603 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Employees--Training of
<br/><br/><label>Dewey Class. No.: </label>658.812 KAM