Wood, Gill <br/><br/>
Customer communications 
Gill Wood of Marketing Knowledge 
 - Amsterdam ; Boston  Elsevier Butterworth Heinmann  2006 
 - 122 p. : ill. ; 19 cm 
<br/><br/><label>ISBN: </label>9780750667708 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in marketing -- Examinations -- Study guides
<br/><br/><label>Dewey Class. No.: </label>658.802 WOO