Fearn-Banks, Kathleen <br/><br/>
Crisis communications : a casebook approach 
Kathleen Fearn-Banks 
 - 3rd ed 
 - Mahwah, N.J  Lawrence Erlbaum Associates, Inc  2007 
 - xv, 385 p. : ill. ; 23 cm. ;hbp 
<br/><br/> Includes bibliographical references (p. 369-377) and index 
<br/><br/><label>ISBN: </label>9780805857726 
<br/><br/><label>ISSN: </label>2006016804 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Advertising - Case studies<br/>Crisis management - Case studies<br/>Public relations - Management - Case studies
<br/><br/><label>Dewey Class. No.: </label>659.2 FEA