TY - BOOK AU - Pike, Robert W TI - Creative training techniques handbook : tips, tactics, and how-to's for delivering effective training SN - 9788179928790 SN - 200427380 U1 - 658.3124 PIK PY - 2003/// CY - Amherst, Mass PB - HRD Press KW - Employees - Training of - Handbooks, manuals, etc ER -