TY - BOOK AU - Wan, Thomas T. H AU - Connell, Alastair M TI - Monitoring the quality of health care : issues and scientific approaches SN - 9781402071003 SN - 200203008 U1 - 362.10685 WAN PY - 2003/// CY - Boston PB - Kluwer Academic KW - Medical care - Evaluation KW - Medical care - Quality control KW - Quality assurance N1 - Includes bibliographical references (p. [295]-306) and index ER -