Duchessi, Peter <br/><br/>
Crafting customer value 
Peter, Duchessi 
 - West Lafayette, Ind  Purdue University Press  2002 
 - xi,193p.:ill.;23cm 
<br/><br/><label>ISBN: </label>9781557533708 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship
<br/><br/><label>Dewey Class. No.: </label>658.812 DUC