TY - BOOK AU - Holtz, Shel TI - Corporate conversations : a guide to crafting effective and appropriate internal communications SN - 9788120332669 SN - 200300650 U1 - 658.45 HOL PY - 2007/// CY - New Delhi PB - Prentice-Hall of India KW - Communication in personnel management N1 - Includes bibliographical references and index ER -