TY - BOOK AU - Kaluzny, Arnold D AU - McLaughlin, Curtis P TI - Continuous quality improvement in health care SN - 9780763727123 SN - 200500739 U1 - 362.10685 MAC PY - 2006/// CY - Sudbury, MA PB - Jones and Bartlett KW - Delivery of Health Care - organization & administration KW - Medical care - United States - Quality control KW - Total Quality Management - methods KW - Total quality management - United States N1 - Includes bibliographical references (p. 628-662) and index ER -