Sulzmaier, Sonja Consumer-oriented business design : the case of airport management Sonja Sulzmaier - Heidelberg ; New York Physica-Verlag 2001 - xi, 263 p. : ill. ; 24 cm Includes bibliographical references (p. [245]-263) ISBN: 9783790813661 ISSN: 140098 Subjects--Topical Terms: Airports - ManagementConsumer behaviorConsumers' preferences Dewey Class. No.: 387.736068 SUL