TY  - BOOK
AU  - Mancini, Marc
TI  - Connecting with customers : how to sell, service, and market the travel product
SN  - 9780130933904
U1  - 338.47910688 MAN 
PY  - 2003///
CY  - Upper Saddle River, N.J
PB  - Prentice Hall
KW  - Tourism--Marketing
KW  - Travel agents
N1  - Includes bibliographical references and index
ER  -