Mancini, Marc <br/><br/>
Connecting with customers : how to sell, service, and market the travel product 
Marc Mancini 
 - Upper Saddle River, N.J  Prentice Hall  ©2003 
 - ix, 214 p. : ill. ; 28 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780130933904 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Marketing<br/>Travel agents
<br/><br/><label>Dewey Class. No.: </label>338.47910688 MAN