TY  - BOOK
AU  - Jones, Tricia S
AU  - Brinkert, Ross
TI  - Conflict coaching : conflict management strategies and skills for the individual
SN  - 9781412950831
SN  - 200702314
U1  - 303.69 JON 
PY  - 2008///
CY  - Thousand Oaks, CA
PB  - SAGE Publications
KW  - Conflict management
KW  - Mediation
N1  - Includes bibliographical references (p. 295-306) and index
ER  -