TY  - BOOK
AU  - Nagle-Lechman, Barbara A
TI  - Conflict and resolution
SN  - 9780735567320
SN  - 200703817
U1  - 347.739 NAG 
PY  - 2008///
CY  - New York
PB  - Aspen Publishers
KW  - Arbitration and award - United States
KW  - Conflict management
KW  - Dispute resolution (Law) - United States
KW  - Mediation - United States
KW  - Negotiation
N1  - Includes bibliographical references (p. 179-181) and index
ER  -