TY  - BOOK
AU  - Day, Donald L
AU  - Kovacs, Diane K
TI  - Computers, communication and mental models
SN  - 9780748405435
SN  - 97197228
U1  - 004 DAY 
PY  - 1996///
CY  - London
PB  - Taylor & Francis
KW  - Communication - Data processing
KW  - Communication and technology
KW  - Human-computer interaction
KW  - Teams in the workplace - Data processing
N1  - Includes bibliographical references and index
ER  -