TY - BOOK AU - Heritage, John AU - Maynard, Douglas W TI - Communication in medical care : interaction between primary care physicians and patients SN - 9780521628990 SN - 200501292 U1 - 610.696 HER PY - 2006/// CY - Cambridge PB - Cambridge University Press KW - Communication KW - Communication in medicine KW - Discourse analysis KW - Interpersonal communication KW - Physician and patient KW - Physician-Patient Relations N1 - Includes bibliographical references (p. [445]-480) and indexes ER -