Donnelly, Ray <br/><br/>
CIM revision cards : delivering customer value 
Ray Donnelly 
 - Amsterdam  Elsevier  2009 
 - 88p.:ill.:15cm 
<br/><br/><label>ISBN: </label>9781856178518 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812 DON