TY - BOOK AU - Bosshart, David TI - Cheap : the real cost of the global trend for bargains, discounts & consumer choice SN - 9788175545885 U1 - 339.47 BOS PY - 2010/// CY - New Delhi PB - Kogan Page India Limited KW - Customer behaviour KW - Customer Care KW - Econmics KW - Marketing ER -