TY - BOOK AU - Green, Mike TI - Change management masterclass : a step by step guide to successful change SN - 9788175545434 U1 - 658.403 GRE PY - 2007/// CY - London PB - Kogan Page KW - Organizational change -- Management KW - Organizational change -- Management -- Case studies N1 - Includes bibliographical references (p. [261]-266) and index ER -