TY  - BOOK
AU  - Browne, Jim
AU  - Doumeingts, Guy
TI  - Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 international workshop on modelling techniques for business process re-engineering and Benchmarking; 18-19 April 96, Bordeaux, France
SN  - 9780412789106
U1  - 338.7011 DOU 
PY  - 1997///
CY  - London
PB  - Chapman & Hall
KW  - Benchmarking (Management) -- Congresses
KW  - Reengineering (Management) -- Congresses
N1  - Includes bibliographical references and indexes
ER  -