TY  - BOOK
AU  - Cerasale, Mark Vincent
AU  - Stone, Merlin
TI  - Business solutions on demand : transform the business to deliver real customer value
SN  - 9780749441722
SN  - 200302477
U1  - 658.4012 CER 
PY  - 2004///
CY  - London
PB  - Kogan Page
KW  - Business planning
KW  - Strategic planning
N1  - Includes bibliographical references and index
ER  -