Cerasale, Mark Vincent Business solutions on demand : transform the business to deliver real customer value Mark Cerasale, Merlin Stone - London Kogan Page 2004 - xviii, 276 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9780749441722 ISSN: 2003024779 Subjects--Topical Terms: Business planningStrategic planning Dewey Class. No.: 658.4012 CER