TY  - BOOK
AU  - Burlton, Roger T
TI  - Business process management : a rigorous approach
SN  - 9780672320637
SN  - 111738
U1  - 658.5 BUR 
PY  - 2001///
CY  - Indianapolis, IN
PB  - SAMS
KW  - Business
KW  - Industrial management
KW  - Project management
N1  - Includes bibliographical references and index
ER  -