Burlton, Roger T <br/><br/>
Business process management : a rigorous approach 
Roger T. Burlton 
 - Indianapolis, IN  SAMS  2001 
 - xiii, 398 p. : ill. ; 23 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780672320637 
<br/><br/><label>ISSN: </label>111738 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business<br/>Industrial management<br/>Project management
<br/><br/><label>Dewey Class. No.: </label>658.5 BUR