TY - BOOK AU - Ballou, Ronald H TI - Business logistics/supply chain management : planning, organizing, and controlling the supply chain SN - 9780131076594 U1 - 658.78 BAL PY - 2004/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Management N1 - Includes bibliographical references and index ER -