Ballou, Ronald H Business logistics/supply chain management : planning, organizing, and controlling the supply chain Ronald H. Ballou - Upper Saddle River, NJ Pearson Prentice Hall 2004 - xxii, 789 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9780131076594 Subjects--Topical Terms: Management Dewey Class. No.: 658.78 BAL