TY  - BOOK
AU  - Lougheed, Lin
TI  - Business correspondence : a guide to everyday writing : intermediate
SN  - 9780130897923
SN  - 200203401
U1  - 808.06665 LOU 
PY  - 2003///
CY  - New York
PB  - Longman
KW  - Business communication - Handbooks, manuals, etc
KW  - Business writing - Handbooks, manuals, etc
KW  - Letter writing - Handbooks, manuals, etc
N1  - Includes bibliographical references (p. 131-138)
ER  -