TY  - BOOK
AU  - DiSanza, James R
AU  - Legge, Nancy J
TI  - Business and professional communication : plans, processes, and performance
SN  - 9788131727126
SN  - 201004547
U1  - 658.45 DIS 
PY  - 2012///
CY  - Boston
PB  - Allyn & Bacon
KW  - Business communication
KW  - Communication in management
KW  - Communication in organizations
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -