DiSanza, James R <br/><br/>
Business and professional communication : plans, processes, and performance 
James R. DiSanza, Nancy J. Legge 
 - 5th ed 
 - Boston  Allyn & Bacon  c2012 
 - xiii, 301 p. : ill. ; 24 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788131727126 
<br/><br/><label>ISSN: </label>2010045477 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management<br/>Communication in organizations<br/>Interpersonal communication
<br/><br/><label>Dewey Class. No.: </label>658.45 DIS