Mills, Daniel Quinn <br/><br/>
Broken promises : an unconventional view of what went wrong at IBM 
D. Quinn Mills, G. Bruce Friesen 
 - Boston  Harvard Business School  c1996 
 - ix, 210 p. : ill. ; 24 cm 
<br/><br/> Includes bibliographical references (p. [195]-201) and index 
<br/><br/><label>ISBN: </label>9780875846545 
<br/><br/><label>ISSN: </label>95039965 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Competition - United States<br/>Computer industry - United States<br/>International Business Machines Corporation
<br/><br/><label>Dewey Class. No.: </label>338.7610040973 MIL