TY  - BOOK
AU  - Gudykunst, William B
TI  - Bridging differences : effective intergroup communication
SN  - 761929363
SN  - 200301052
U1  - 303.482 GUD 
PY  - 2004///
CY  - Thousand Oaks, CA
PB  - SAGE Publications
KW  - Intercultural communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 375-414) and index
ER  -