TY  - BOOK
AU  - Ross, Alan M
AU  - Murphey, Cecil
TI  - Beyond world class : building character, relationships and profits
SN  - 9780793149056
SN  - 200100359
U1  - 658.812 ROS 
PY  - 2002///
CY  - Chicago
PB  - Dearborn Trade Publishing
KW  - Corporate culture
KW  - Customer relations
KW  - Human capital
KW  - Success in business
ER  -