TY  - BOOK
AU  - Driscoll, Lori
AU  - Mitchell, W. Bede
TI  - Best practices in access services
SN  - 9780789038524
SN  - 200704334
U1  - 02322 DRI 
PY  - 2008///
CY  - New York
PB  - Haworth Information Press
KW  - Academic libraries
KW  - Academic libraries - United States - Case studies
KW  - Public services (Libraries)
N1  - Includes bibliographical reference and index
ER  -