Michael, Angie Best impressions in hospitality : your professional image for excellence Angie Michael - Albany, NY Cengage Learning c2000 - xvii, 214 p. : ill. ; 24 cm. Includes bibliographical references (p. [203]-206) and index ISBN: 9788131502204 ISSN: 99049977 Subjects--Topical Terms: Hotels - EmployeesRestaurants - Employees Dewey Class. No.: 647.940683 MIC