Keehley, Patricia <br/><br/>
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs 
Patricia Keehley, Neil N. Abercrombie 
 - 2nd ed 
 - San Francisco  Jossey-Bass  c2008 
 - xiv, 241 p. : ill. ; 25 cm 
<br/><br/> Rev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.]. 1997. Includes bibliographical references (p. 227-231) and index 
<br/><br/><label>ISBN: </label>9780787998318 
<br/><br/><label>ISSN: </label>2008009375 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management) - United States<br/>Total quality management in government - United States
<br/><br/><label>Dewey Class. No.: </label>352.357 KEE