TY - BOOK AU - Giglio, Stephen A TI - Beating the deal killers : overcoming Murphy's law (and other selling nightmares) SN - 9780071385510 SN - 200200820 U1 - 658.85 GIG PY - 2003/// CY - New York PB - McGraw-Hill KW - Murphy's law KW - Selling N1 - Includes index ER -