Scott, Joel <br/><br/>
Microsoft CRM 3 for dummies 
Joel Scott and David Lee 
 - Hoboken, NJ  Wiley Pub  c2006 
 - xvi, 392 p. : ill. ; 24 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780471799450 
<br/><br/><label>ISSN: </label>2006920630 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Data processing<br/>Microsoft CRM<br/>Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.8120285 SCO