What customers really want : how to bridge the gap between what your organization offers and what your clients crave Scott McKain

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Publication details: Noida Pearson Power c2005Description: xxviii, 195 p. ; 22 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 MCK (Browse shelf(Opens below))	Available		94727

Includes bibliographical references (p. 189-192)

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