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The solution-centric organization Keith M. Eades, Robert E. Kear
Publication details: New York McGraw-Hill c2006Description: xxiv, 284 p. : ill. ; 24 cmISBN:- 9780072262643
- 2006008289
- 658.8122 EAD
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 658.8122 EAD (Browse shelf(Opens below)) | Available | 472170 |
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| 658.812076 GAM Go the extra mile : workbook 4 | 658.8120954 BAL Customer-driven services management | 658.8120973 EGG Customer service : serve us, America | 658.8122 EAD The solution-centric organization | 658.81221 CAR The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers | 658.816 AND Consumption economics | 658.816 BAR The price advantage |
Includes index
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