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Measuring and improving patient satisfaction Patrick J. Shelton
Publication details: Gaithersburg, Md Aspen Publishers 2000Description: xxiii, 510 p. : ill. ; 24 cmISBN:- 9780834210745
- 20622
- 362.10685 SHE
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 362.10685 SHE (Browse shelf(Opens below)) | Available | 397984 |
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| 362.10685 MAC Continuous quality improvement in health care : theory, implementation, and applications | 362.10685 MOU Delivering excellence in health and social care | 362.10685 SCR Quality, risk and control in health care | 362.10685 SHE Measuring and improving patient satisfaction | 362.10685 WAN Monitoring the quality of health care : issues and scientific approaches | 362.10688 BER Marketing health: smoking and the discourse of public health in Britain, 1945-2000 | 362.10688 BER Essentials of health care marketing |
Includes bibliographical references and index
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