The real-time contact center Donna Fluss

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Publication details: New Delhi PHI Learning 2009Description: xv, 221 p. : ill. ; 23 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 FLU (Browse shelf(Opens below))	Available		325853

Includes bibliographical references and index

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