The one to one manager : real-world lessons in customer relationship management Don Peppers and Martha Rogers

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Publication details: New York Currency/Doubleday 1999Edition: 1st edDescription: xix, 268 p. ; 20 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 PEP (Browse shelf(Opens below))	Available		377949

Includes bibliographical references and index

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