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The Customer Management Scorecard :
Publication details: Kogan Page Publishers, 2003.Description: 460 pagesISBN:- 9780749438951
- 658.812 WOO
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| English Books | Anna Centenary Library | 658.812 WOO (Browse shelf(Opens below)) | Available | 476442 |
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| 658.812 WIL Integrity service : treat your customers right, watch your business grow | 658.812 WIN SPARK : | 658.812 WOM Lean solutions : how companies and customers can create value and wealth together | 658.812 WOO The Customer Management Scorecard : | 658.812 WOO The Customer Management Scorecard : | 658.812 YAD;1 Winning @ Call Centre : Confessions Of A Calling Agent | 658.812 YAG The service providers |
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