Includes index

This publication deals with two major software quality management challenges. The first one is how to deliver a software product within a competitive time frame and with a adequate quality to the customer. The second one concerns how to best deal with the growing complexity of software applications using today's technology including client-server, internet, and legacy systems. Due to faster development cycles the quality of an application has to be monitored during operation, since the usage of the application and the technology around it might change from day-to-day. This book compiles experiences from different industries and perspectives. Its goal is to give practical insights into high-tech software development projects of today