The loyalty advantage : essential steps to energize your company, your customers, your brand Dianne M. Durkin

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Publication details: New York AMACOM 2005Description: ix, 229 p. ; 24 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.314 DUR (Browse shelf(Opens below))	Available		257010

Includes bibliographical references (p. 201-219) and index

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