Current library | Call number | Copy number | Status | Date due | Barcode | |
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Anna Centenary Library 3RD FLOOR, A WING | 006.35 SIN (Browse shelf(Opens below)) | Available | 668048 | |||
Anna Centenary Library 3RD FLOOR, A WING | 006.35 SIN;1 (Browse shelf(Opens below)) | 1 | Available | 668049 |
Reprint, 2023
Includes index
Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources.
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