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Building an enterprise chatbot /Abhishek Singh work with protected enterprise data using open source frameworks

By: Contributor(s): Language: English Publication details: Apress, c2019. Delhi, India :Description: xxii, 385 .: ill. 23 cmISBN:
  • 9781484267226
Subject(s): DDC classification:
  • 006.35 SIN
Summary: Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources.
Item type: English Books
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Reprint, 2023

Includes index

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources.

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