Exceptional Service In Hospitality Six Sigma / Gajanan Shirke

By:

Shirke, Gajanan

Language: Eng. Publication details: 2017 Mumbai Shroff Publishers and Distributors Pvt. Ltd.Edition: 1st edDescription: xvii, 268 p. ; ill. ; 24 cmISBN:

9789352136445

Subject(s):

Hospitality Management

DDC classification:

647.94 SHI

Summary: This book makes six sigma and total quality management in hospitality accessible to readers, nowadays six sigma is essential in hospitality business and more intimate words of professional performance and personal accomplishment in hospitality business. The book is comprehensive actionable description of the methods and you will find comprehensive text addressing both the statistics of six sigma and the improvement methodology A guide for six sigma initiatives, selecting managing six sigma projects in hospitality and executing specific six sigma tools and analysis procedures Step-by-step instructions for the Define-Measure-Analyse-Improve-Control phase of six sigma process in hospitality.

Item type: English Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library 6TH FLOOR, A WING	647.94 SHI (Browse shelf(Opens below))	Available		695391
Anna Centenary Library 6TH FLOOR, A WING	647.94 SHI;1 (Browse shelf(Opens below))	Available		695392

This book makes six sigma and total quality management in hospitality accessible to readers, nowadays six sigma is essential in hospitality business and more intimate words of professional performance and personal accomplishment in hospitality business. The book is comprehensive actionable description of the methods and you will find comprehensive text addressing both the statistics of six sigma and the improvement methodology A guide for six sigma initiatives, selecting managing six sigma projects in hospitality and executing specific six sigma tools and analysis procedures Step-by-step instructions for the Define-Measure-Analyse-Improve-Control phase of six sigma process in hospitality.

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Exceptional Service In Hospitality Six Sigma / Gajanan Shirke

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