Customer experience management P.N.Harikumar and Wilson C. Thomas

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Language: English Publication details: Abhijeet Publications 2021 New DelhiEdition: 1st edDescription: 288 p. : ill. (black and white) ; 23 cmISBN:

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Summary: Based on primary data collected from 800 customers, who are acquainted with both offline and online banking services.

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Holdings
Item type	Current library	Call number	Status	Barcode
English Books	Anna Centenary Library 6TH FLOOR, B WING	658.812 HAR (Browse shelf(Opens below))	Available	695185
English Books	Anna Centenary Library 6TH FLOOR, A WING	658.812 HAR (Browse shelf(Opens below))	Available	695186

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Includes bibliographical references

Based on primary data collected from 800 customers, who are acquainted with both offline and online banking services.

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