Managing service operations / Bill Hollins, Sadie Shinkins.

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Language: English Publication details: : Sage Publications 2010 London : Thousand Oaks, CA Edition: 1st edDescription: xii, 299 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Reference	Anna Centenary Library 6TH FLOOR, A WING	658 HOL (Browse shelf(Opens below))	Not for loan	686341

Reprinted 2009,2010,2011.

Includes bibliographies and index

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