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Customer Relationship Management: Concepts and Technologies 4Th Edn (Pb) / Buttle, Francis & Stan Maklan

By:

Buttle, Francis & Stan Maklan

Publication details: Routledge 2016ISBN:

9780367376253

Subject(s):

Engineering

DDC classification:

658.812 BUT

Item type: English Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BUT (Browse shelf(Opens below))	Available		678012

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Previous	658.812 BUC When customers think we don't eare: ending actions that self-destruct companies, customer service and jobs	658.812 BUT Bottom-line call center management : creating a culture of accountability and excellent customer service	658.812 BUT Customer relationship management : concepts and technologies	658.812 BUT Customer Relationship Management: Concepts and Technologies 4Th Edn (Pb)	658.812 CAL How you do-- what you do : create service excellence that wins clients for life	658.812 CAL Indispensable : how to become the company that your customers can't live without	658.812 CAR Customer care	Next

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